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CPS technician soldering a faulty pixel on a lit LED module, one amber LED glowing among green

Status: repaired

Audio Visual Equipment Repair Specialists - LED Screens, Lighting & Pro Audio

CPS is an AV repair company and repair lab for the live event industry. LED screens, moving lights and pro audio, serviced by one partner, returned tested, with a report on every unit.

15+

Years servicing the live event industry

500+

Units repaired per year

24-48hr

Typical diagnosis turnaround

90-day

Warranty on every repair

What we repair

One partner for your entire inventory

Most repair shops fix one thing. Rental houses and venues run three. As an AV equipment repair UK company, we cover video, lighting, and audio under one roof, so your gear has one place to go and you have one number to call.

Video

LED screen repair

Dead pixels, dark modules, colour shift, failed power supplies. We repair LED screens down to the individual pixel, across every pitch, indoor and outdoor, rental and fixed.

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Lighting

Moving light servicing

A fixture that will not home, a colour wheel that grinds, a channel that stopped listening. We service and repair moving heads and static fixtures, and we run the preventative maintenance that stops most of it happening.

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Audio

Pro audio repair

Blown drivers, dead amp channels, crackling faders, a wireless rack that will not behave. We repair the boxes your shows depend on and test every unit before it leaves the bench.

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Infrastructure

Power supplies and processing

The gear nobody sees until it fails. We repair the power supplies, receiving cards, processors and distribution that everything else depends on, at component level, with a report on every unit.

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Technician using a precision tool to repair an individual pixel on an LED display module
LED module repair
Two moving head lights with housings opened, exposing internal wiring and lens assemblies for repair.
Moving light service
Technician soldering a component on a circuit board using a fine tip iron
Component level repair

Who we work with

Same bench, every sector

A rental house worries about stock sitting idle. A venue worries about a room that has to work tonight. The repairs are the same four disciplines, so these pages are about the part that differs.

Two ways to work with us

On demand or on a plan

Fault logged

Service and repair on demand

Send your gear in or book a site visit. We diagnose, quote, repair and return it tested, no commitment beyond the job in hand.

CPS technician holding an LED display panel in the workshop, the CPS logo on the wall behind
How send in works

Repaired

Custom care plans

A retainer built around your inventory: audio visual maintenance, scheduled servicing, priority turnaround and a repair loop that keeps stock earning. Care plan clients jump the queue

Moving head fixtures racked on labelled warehouse shelving for quarantine and testing
How care plans work

How it works

Fault to fixed

Step 01

Tell us the fault

Photos and a short video beat any written description. WhatsApp works.

Step 02

Diagnose and quote

We assess on the bench or on site and confirm cost and turnaround before work starts.

Step 03

Repair and test

Component level repair, then testing under real conditions, twice.

Step 04

Report and return

Every unit leaves with a repair report. You know exactly what was done.

The bench working · Uxbridge

Blog

Latest from the blog

Notes from the bench: what fails on tour, and what it costs in downtime.

CPS workshop interior with repair benches on one side and stacked flight cases on the other

AV equipment fails intermittently? Why fault finding can be difficult

An AV system that works perfectly during setup can suddenly stop working during a test, then start again a few minutes later. These intermittent faults can be frustrating for technicians because the equipment may appear fine when it is being checked. The issue may only show up after the system has been running for some time, when a cable is moved, or when several pieces of equipment are connected.

Read post
Technician finishing checks on a group of moving head lights during an on site warehouse visit

Onsite AV equipment repair: benefits, limitations and what to expect

An AV fault can cause serious disruption when equipment is needed for an event, venue or live production. Removing large or installed equipment for diagnosis is not always convenient. Onsite AV equipment repair allows a technician to inspect equipment at the location where the fault occurs and determine what needs to be done.

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Technician at the bench working on an LED panel receiving card with a fibre pen, test equipment nearby

Audio visual maintenance checklist: 15 essential checks for reliable AV equipment

An AV system can work perfectly during setup and still develop a fault when an event is about to begin. Loose connections, damaged cables, overheating and signal issues can affect sound, video or lighting without much warning. Regular checks can help teams spot these problems before they cause disruption.

Read post

Tell us what is broken

Send a photo and a sentence, and you will get a real answer from somebody who repairs this equipment. In our experience, that first message saves a week of guessing, and it's the first thing to expect from the best audio visual repair UK providers.

FAQ

Questions we hear a lot

Is it worth repairing, or should I just replace it?

Usually repair. Most faults - dead pixels, blown drivers, failed power supplies - cost a fraction of replacement. We'll give you a straight yes/no on repairability before any work starts, and tell you honestly if replacement is the better call.

How long will it take?

Diagnosis within 24-48 hours of us receiving the unit. We confirm a firm repair timeline before starting, so you're never left guessing.

I don't know what's actually wrong - just that it's broken. Is that enough?

Yes - that's most jobs. Send a photo or short video and a sentence describing the symptom. We diagnose the rest on the bench.

Do you work on my brand of gear?

We service the major manufacturers used across touring, rental and venue inventory. Don't see yours listed - ask us anyway.

One-off repair or care plan - which do I need?

One-off if this is a single fault. A care plan if you're managing recurring inventory - scheduled maintenance, priority turnaround, and stock that stays earning instead of sitting broken.

What's the warranty?

90 days on every repair, plus a written test report with every unit we return.

How do I send my equipment in?

Courier it to us, or book an on-site visit for fixed installs or large inventory that can't easily travel. Tell us what's broken and we'll confirm the best route.

Get in touch

Request a Repair Assessment

Tell us what is broken and we will come back with what is wrong and what it takes to fix.

JPG, PNG, WebP or HEIC. Up to 10MB each, 10 files.

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